This notice has been prepared by ARKADAŞ TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ ("Arkadaş Tekstil" or the "Company"), in its capacity as data controller, pursuant to Article 10 of Turkish Personal Data Protection Law No. 6698 (KVKK) and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform.
This notice concerns the personal data processed via the website at https://arkadas-tekstil.com (the "Site"), the quote form on the Site, and the telephone, email and WhatsApp channels linked from the Site. The Site has no membership, user accounts, analytics measurement or advertising tracking.
Data Controller
| Legal name | ARKADAŞ TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ |
| Address | Muratpaşa Mah. Dericiler B Blok Sokak, No: 24/9, Bayrampaşa / İstanbul |
| Telephone | 0212 613 69 63 |
| info@arkadas-tekstil.com |
Which Personal Data Do We Process, and Through Which Channels?
| Channel | Categories of data processed | Method of collection |
|---|---|---|
| Site visit | Transaction security data: IP address, browser and device information, date and time of access, address of the requested page | Server logs kept automatically by the hosting infrastructure |
| Quote form | Identity (full name); contact (telephone, email); customer transaction details (company name, request type, fabric group, end use, fibre composition, quantity, delivery date, notes); transaction security (IP address, time of submission, selected language and the page from which the form was submitted) | Your completing and submitting the form; the IP address is processed only briefly and solely to prevent abuse |
| Email, telephone, WhatsApp | Identity, contact details and the content of the request you send us | Your initiating contact through these channels |
In the quote form, only full name, company name and either a telephone number or an email address are mandatory; the other fields are optional. The Site does not collect any personal data beyond the fields you fill in.
Purposes of Processing and Legal Bases
| Purpose | Legal basis under KVKK |
|---|---|
| Receiving, assessing and responding to fabric, sample, collection and contract manufacturing requests; preparing quotes | Article 5(2)(c): processing directly related to the establishment or performance of a contract (pre-contractual steps taken at your request) |
| Communicating with you about your request and keeping a record of the correspondence | Article 5(2)(c) and Article 5(2)(f): the legitimate interests of the data controller |
| Ensuring the secure and uninterrupted operation of the Site; preventing spam and abuse | Article 5(2)(f): the legitimate interests of the data controller |
| Fulfilling legal obligations, responding to requests from competent authorities and protecting rights in the event of a dispute | Article 5(2)(ç) and Article 5(2)(e) |
Your explicit consent is not separately requested for these purposes. The box "I have read the Information Notice on the Processing of Personal Data and have been informed" on the quote form only records that this notice was presented to you before sending; it is not a declaration of explicit consent and is not used as a legal basis for processing. Your personal data is not used for marketing purposes, and no commercial electronic messages are sent to you.
Transfer of Personal Data
Within Turkey
Your personal data is shared with the Company's sales and management units only to the extent necessary to assess your request. Transfers are made to legally authorised public bodies and institutions only where a request arises from legislation, and to legal advisers only in the event of a dispute.
Abroad
The servers of the service providers used to operate the Site and the quote form are located outside Turkey. The following data is therefore transferred abroad:
- Hosting and content delivery: The Site is published on the infrastructure of Vercel Inc. (USA). The server logs and the server that processes form submissions are on this infrastructure.
- Delivery of the form email: The content of the quote form is sent to our sales team's email address via the email delivery service provider Resend (Plus Five Five, Inc., USA). In this operation the provider acts as a data processor.
- Corporate email forwarding: Messages sent to the Company's email addresses are forwarded by ImprovMX Incorporated (USA); according to the provider's statement, incoming mail is processed temporarily on servers in France and deleted after delivery.
- WhatsApp: If you choose the WhatsApp channel, your message is processed by WhatsApp LLC / Meta Platforms in accordance with their own privacy policies. The Site only provides a link that opens the application; it does not see or store the content of the message.
- Map links: The "Get Directions" and "Open in Google Maps" links open Google Maps in a new tab; no map is loaded within the Site.
We work with these providers under data processing agreements. Transfers abroad are carried out within the framework of the conditions set out in Article 9 of KVKK.
Retention Period
The requests you send via the form and the contact channels are retained for as long as necessary to assess the request and to conduct any resulting commercial relationship, and for the retention periods stipulated in the applicable legislation (in particular the Turkish Commercial Code, the Tax Procedure Law and the general limitation provisions). At the end of this period, personal data is deleted, destroyed or anonymised.
As there is no database on the Site, form data is not held on the Site; it is stored only in the Company's email inbox. Server logs are subject to the hosting provider's short-term technical logging policy.
Your Rights
Under Article 11 of KVKK, by applying to the Company, you have the right to:
- learn whether your personal data is being processed,
- request information about the processing if it has been processed,
- learn the purpose of the processing and whether the data is being used in accordance with that purpose,
- know the third parties to whom your data has been transferred, within Turkey or abroad,
- request correction if the data has been processed incompletely or inaccurately,
- request deletion or destruction of the data under the conditions set out in Article 7 of KVKK,
- request that any correction, deletion or destruction be notified to the third parties to whom the data has been transferred,
- object to a result arising against you from the analysis of the data exclusively by automated systems,
- claim compensation for damage suffered as a result of unlawful processing.
How to Apply
In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit requests concerning your rights:
- in writing, delivered by hand or via a notary to Muratpaşa Mah. Dericiler B Blok Sokak, No: 24/9, Bayrampaşa / İstanbul, together with documents verifying your identity,
- via registered electronic mail (KEP), secure electronic signature or mobile signature,
- or from an email address you have previously notified to the Company and which is registered in our systems, to info@arkadas-tekstil.com.
Your application will be concluded free of charge within thirty days at the latest; if the process requires an additional cost, the fee set by the Personal Data Protection Board may be applied.
Changes
This notice may be updated in line with changes in legislation and in the services used on the Site. The current version is published on the Site; the date at the top of the page shows the most recent update.